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Volunteering

Without our volunteers we would unable to meet demand for advice and information. In return, we offer our volunteers training and the opportunity to acquire transferable skills while helping members of their local community.

Our recruitment process

At North Warwickshire Citizens Advice, all of our volunteers go through a structured training programme. We provide full training for all roles and it is possible to progress through a number of roles.

When someone expresses interest in volunteering with us, we invite them to attend a discussion to learn what we do and talk about our free training programme. You will have the opportunity to tell us what you are interested in doing and ask us questions.

Volunteering at Citizens Advice is a commitment. We require regular attendance for a minimum number of hours per week.

Further, volunteers must attend monthly training sessions to keep their skills and knowledge up to date. As we provide a service to members of the public we need to ensure the standards and reliability of what we do.

Volunteer roles

  • Receptionist
  • Assessor
  • Advisor
  • Administration
  • Financial Capability Worker
  • Volunteer Trainer
  • Social Policy Worker
  • Trustees

Current volunteering opportunities

We are currently recruiting:

Advisers –click here for a role description.

Advice Assistants –click here for a role description.

To ask about volunteering, please contact the Training Supervisor on 01827 721949 / 01827 712852, emailing training@nwcab.org.uk,  or click here to use our volunteer contact form.

If you’re interested in becoming a volunteer in any other roles, please email or call us using the details above.