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Without our volunteers we would unable to meet demand for advice and information. In return we offer our volunteers training and the opportunity to acquire transferable skills while helping members of their local community.

At North Warwickshire Citizens Advice, we recruit volunteers 3 times a year; we do this as all of our volunteers go through a structured training programme and it is more effective for volunteers to go through the training in groups.

Our recruitment process

When someone expresses interest in volunteering with us they are invited to attend a group discussion where we explain what local Citizens Advice do and tell you about our free training programme. During this group discussion we will be able to tell you which roles are currently available. You will have the opportunity to tell us what you are interested in doing and ask us questions.

Volunteering at a local Citizens Advice is a commitment as we require regular attendance for a minimum number of hours per week, and the willingness to come to regular training events; as we provide a service to members of the public we need to ensure the standards and reliability of what we do. We provide full training for all roles and it is possible to progress through a number of roles.

Our volunteer roles include the following –

  • Receptionist
  • Assessor
  • Adviser
  • Caseworker
  • Administration
  • Financial Capability Worker
  • Volunteer Trainer
  • Social Policy Worker

We recruit volunteers on a number of occasions each year. If you are interested in volunteering, you can apply using the contact details below – our Training Department will contact you to discuss adding you to our waiting list to be contacted the next time we are ready to bring in a new group.

How to apply

If you’re interested in volunteering for us, please call our Training Department on: 01827 721949 or click here to email your details.

Contact us

North Warwickshire CAB
The Parish Rooms,
Welcome Street,
Atherstone, CV9 1DU

0300 330 1193
About Citizens Advice

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice and influencing policy makers.
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