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Due to the current COVID-19 outbreak, North Warwickshire Citizens Advice has suspended all face-to face client services until further notice. This includes all outreach services.  

You can still access our services as detailed below:

How to access advice (including Universal Credit/Help to Claim):

Tel: 01827 712 852
Adviceline: 0808 278 7827 (free from landlines and mobiles)
Email: advice@nwcab.org.uk

Information and support is also available through the public Citizens Advice website:
https://www.citizensadvice.org.uk/

Webchat and telephone contact details for all CA services including debt, Help to Claim, Consumer:
https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/contact-us/

Useful national CA numbers and links:
National Citizens Advice AdviceLine:  0800 144 8848
Citizens Advice Consumer Helpline: 0808 223 1133

National Webchat (for general advice, Help to Claim and debt services):
https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/web-chat-service/

IMPORTANT: CORONAVIRUS (COVID-19) UPDATE

What to do if you think you or someone close to you has Coronavirus (COVID-19): Stay at home if you have coronavirus symptoms .

Stay at home if you have either:
a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
a loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal

Do not go to a GP surgery, pharmacy or hospital. Use the 111 online coronavirus service to find out what to do.
Use the NHS 111 online coronavirus service
https://www.nhs.uk/conditions/coronavirus-covid-19/
Only call 111 if you cannot get help online.