
Office Hours
Monday – Thursday: 9am – 4.30pm, Friday 9am – 4pm
Address: Welcome Street, Atherstone, CV9 1DU
Telephone Adviceline: 0808 250 5715
This phone line is available Monday to Friday 10 – 2pm.
Please note: calls are free from mobiles and landlines.
To contact us for advice by email, please fill out the form above. In most cases, we reply within one week.
We need to record information about you to help with your enquiry. If you would like more information about how we store and use your data, please read our privacy policy.
Please note that for complex enquiries, we may ask you to use our drop-in or telephone services.
You can contact our Warwickshire Adviceline on 0808 250 5715. Advisers are available Monday to Friday, 10am–2pm.
Citizens Advice’s national website provides round-the-clock information about your rights and entitlements.
Visit: www.citizensadvice.org.uk.
Most enquiries will be dealt with when you call or visit, without the need for a pre-booked appointment. We operate an Initial Check system involving a short discussion about your situation and support requirements.
If an appointment is needed, it may take place by telephone, video conference or face to face.
If you have specific support requirements, call 0808 250 5715 or leave a message using our online enquiry form.
Our Drop-In Hours: Monday, Tuesday and Friday, 10am–2pm.
If you have difficulty accessing the building via the front steps, ring the intercom at the rear, where level access and an accessible advice room are available. Clients may also use the free rear car park when spaces are available.
To find out about volunteering at NWCA, email training@nwcab.org.uk.