What We Do

 

At North Warwickshire Citizens Advice, we offer free, confidential, impartial, and independent advice on a wide range of subjects.

Our trained advisors can help you check your entitlement to benefits, discuss income maximisation, and help you look at the best options for dealing with debt.

We can help with housing, employment, family, energy, and consumer queries.

As an organisation we also campaign on local and national issues.

 

GENERAL ADVICE

 

You can contact us by phone or email: Monday to Friday 10 – 2 pm on 0808 250 5715 or email advice@nwcab.org.uk  After an initial assessment you will be given information to help you with your enquiry. A further face to face appointment may be needed or we may refer to you one of our other services.

 

DISABILITY BENEFITS FORMS

 

We can offer appointments for help to complete disability benefit claim and appeal forms like Personal Independence Payment and Attendance Allowance. To make an appointment, call 0808 250 5715 or visit us during our drop-in hours.

Please note: Benefit form appointments are in high demand. You may be offered a telephone appointment if there are no available appointment slots. Contact us as soon as you receive your form for the best chance of getting an appointment.

 

MONEY ADVICE

 

If you need help and advice on debt, please contact us to discuss debt options. We will help arrange support from a debt advisor where appropriate.

 

ENERGY PROJECTS

 

FOR INDIVIDUALS:

  • We offer a free one to one bespoke client service. We look at energy bills, determining the cheapest energy provider/tariff, conduct a benefit check and make sure the client has in place all energy efficiency measures in the home.
  • We identify and place eligible clients onto the Priority Service Registers allowing clients access to additional energy services e.g. having priority warning about a power cut.
  • We will also check client eligibility for the Severn Trent Water Scheme where clients can receive a discount of up to 90% off their water bill.

FOR GROUPS:

  • NWCA deliver interactive group sessions to community groups on all areas of energy advice including: ‘switch and save’, energy efficiency measures