Publicity & Promotion

Publicity & Promotion

Overview of the role: 


An important part of being able to raise and maintain North Warwickshire Citizens Advice’s profile as a charitable organisation providing support to our local community, is through publicity and promotion. 


This is crucial to make sure that we are able to establish a public profile to make sure that: 

  • Awareness is raised of the North Warwickshire Citizens Advice’s aims, objectives and principles. 
  • Potential clients of the organisation know that North Warwickshire Citizens Advice exists and what we offer in the way of advice and support. 
  • Volunteers are aware of all the different things they can do within the organisation, ensuring to find a role for everyone. 
  • Funders recognise what great value there is in supporting North Warwickshire Citizens Advice. 
  • Politicians and decision-makers respect the contribution of the social policy evidence provided by North Warwickshire Citizens Advice. 

Some work that may be undertaken in a voluntary role within publicity and promotions are activities involving: 

  • writing press releases. 
  • organising publicity events. 
  • creating and maintaining content for North Warwickshire Citizens Advice’s website  
  • creating leaflets and posters and other promotional content. 
  • contacting partner organisations or building relationships with local businesses to raise North Warwickshire Citizens Advice’s profile. 


What’s in it for you?  


  • Contribute to making a real difference to people’s lives . 
  • learn about a range of issues such as benefits, debt, employment and housing. 
  • build on valuable skills such as communication, listening and problem solving, and increase your employability. 
  • Gaining experience and knowledge surrounding skills and understanding required in publicity and promotion. 
  • work with a range of different people, independently and in a team. 
  • have a positive impact in your community. 


What you need to have: 


You don’t need specific qualifications or skills, but you’ll need to: 


  • be friendly and approachable 
  • be non-judgmental and respect views, values and cultures that are different to your own 
  • have a positive attitude towards publicity and promotion. 
  • have excellent verbal and written communication skills 
  • have good IT skills 
  • be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection 
  • be willing to undertake training in your role 


How much time do you need to give? 


We can be flexible about the time spent and how often you volunteer within the fundraising role; on average we ask for a minimum of one day per week (Monday – Friday) commitment to this role, which can be flexibly undertaken throughout the week. Please come and talk to us to let us know what time commitment you can offer.


What does the training look like? 


On joining North Warwickshire Citizens Advice, you will receive a full induction and introduction into the service. On completion of this, you will receive comprehensive training on the systems and processes required within your role, and receive full support and guidance from your Supervisor and the Training team.