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We offer free, confidential, impartial and independent advice for all members of the North Warwickshire community.
2019 Drop – In Opening Times
Monday: 10.00am – 1.00pm
Tuesday: 10.00am – 1.00pm
Wednesday: 3.00pm – 6.00pm
Thursday: Telephone Advice/Appointments Only
Friday: 10.00am – 1.00pm
Click Contact Us for more details on how to access our advice services.
Office Opening hours: Monday – Thursday 09:00 – 16:30, Friday 09:00 – 16:00
Advice Line
Please call 0300 330 1193 (calls are charged at a local rate)
Get help applying for Universal Credit
Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.
Help to Claim is a dedicated service from Citizens Advice.
It’s free, independent and confidential.
Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.
Call for free: 0800 144 8 444 (England) or 08000 241 220 (Wales)
Visit us: The Parish Rooms, Welcome Street, Atherstone, CV9 1DU
For online advice visit: citizensadvice.org.uk/
If you’re a local organisation working with people who need to help applying Universal Credit get in touch with Bridgette Chandler- email: supervisor@nwcab.org.uk for more information on how you can signpost or refer people to our service.
Coleshill Outreach at Coleshill Town Hall
North Warwickshire Citizens Advice runs an outreach service on the third Tuesday of every month for help with most issues, including, benefits, debt, money, employment, housing, legal.
Please contact us on 01827 712852 for an appointment.
Breakthrough
Thinking about going back to work?
Our Breakthrough Project can help with:
- Debt and money issues
- Problems with benefits
- Improving IT skills
- Housing Issues
- Gaining new skills
- Improving your confidence.
We can help anyone is currently not working for any reason.
Contact Tracey on 01827 712852, or email advice@nwcab.org.uk
Energy Advice
Did you know you could save over £150 by switching energy supplier? Come and talk to us at NWCAB and find out how! North Warwickshire Citizens Advice is able to provide you with free energy advice to help you save money and cut down costs on your gas and electricity supply, and we can give you information on certain grants and benefits to help pay for your energy if you’re elderly, disabled, on a low income.
We can give you information and advice on Smart Meters and energy saving measures which might help you make changes to reduce expenditure, helping you make savings.
Useful further reading:
Smart Energy GB: What is a smart meter?
Ofgem: Smart meters: Your Rights
Citizens Advice: Saving money on your energy bills