We’re taking part in Big Energy Saving Week 2019. Find out more by visiting our campaign webpage.

2019 Opening Times

Monday:                 9.30 – 2.00pm

Tuesday:                Closed

Wednesday:           3.30 – 6.30pm

Thursday:               Closed

Friday:                    9.30 – 2.00pm

Smart Meters

What are smart meters all about? Come and talk to us at NWCAB and find out! Citizens Advice is the statutory energy representative for energy consumers, so we are currently gathering and sharing all the information you need to know about the smart meter rollout in the UK.

Smart meters let you see how much energy you are using; you can identify the areas where you’re using a lot of energy and might want to make changes to reduce it, helping you put a stop to any energy wastage. They also help prevent inaccurate bills and save you time by submitting meter readings automatically.

Useful further reading:

Smart Energy GB: What is a smart meter?

Ofgem: Smart meters: Your Rights

Citizens Advice: Getting a smart meter installed

Coleshill Outreach at Coleshill Town Hall

North Warwickshire Citizens Advice runs an outreach service on the 3rd Tuesday of every month for help with most issues, including, benefits, debt, money, employment, housing, legal.

Please contact us on 01827 712852 for an appointment.

Volunteering

North Warwickshire Citizens Advice is currently recruiting Generalist Advisers.

If you would like to make a difference in your local community this could be the volunteering opportunity for you.

Interested? Please contact the Training Supervisor by emailing:  training@nwcab.org.uk or ringing 01827 712852.  There is also a volunteer contact form here.

For more information, about the roles, click here.

Adviceline

We have a new telephone number for advice, which is available Monday to Friday 10am-2pm. Please call us on 0300 330 1193 (Adviceline).

Please note calls will be charged at the local rate.

Breakthrough

Thinking about going back to work?

Our Breakthrough Project can help with:

• Debt and money issues
• Problems with benefits
• Improving IT skills
• Housing Issues
• Gaining new skills
• Improving your confidence.

We can help anyone is currently not working for whatever reason.

Contact Tracey or Rachel on 01827 712852, or email advice@nwcab.org.uk

Coleshill Town Hall outreach

We run a monthly advice session at Coleshill Town Hall on a Tuesday morning – call us to book an appointment. If you would like advice outside this session please call us on 01827 712852. 

About Us

Citizens Advice North Warwickshire provides impartial, independent and free advice services for people living and working in North Warwickshire.

Click Here for our opening hours and contact details.

We offer advice to clients in person, over the telephone, and by email.  You can also make free calls to the bureau from any of our community hubs.

When you contact us for for advice, you will initially speak to one of our trained volunteers who will assess how we can help with your enquiry. This will usually be an interview lasting for approximately 15 minutes. We may be able to assist you with information that can help with your enquiry during this interview. If not, we may decide you need an appointment or a referral to one of our specialists or elsewhere.

We currently have over thirty trained staff and volunteers who operate in a wide variety of roles.

We are a fully independent registered charity with our own Trustee Board.

We are a member of Citizens Advice.