2018 Opening Times
Monday: 9.30 – 2.00pm
Wednesday: 3.30 – 6.30pm
Friday: 9.30 – 2.00pm
What are smart meters all about? Come and talk to us at NWCAB and find out! Citizens Advice is the statutory energy representative for energy consumers, so we are currently gathering and sharing all the information you need to know about the smart meter rollout in the UK.
Smart meters let you see how much energy you are using; you can identify the areas where you’re using a lot of energy and might want to make changes to reduce it, helping you put a stop to any energy wastage. They also help prevent inaccurate bills and save you time by submitting meter readings automatically.
Useful further reading:
Smart Energy GB: What is a smart meter?
Ofgem: Smart meters: Your Rights
Citizens Advice: Getting a smart meter installed
Coleshill Outreach at Coleshill Town Hall
North Warwickshire Citizens Advice runs an outreach service on the 3rd Tuesday of every month for help with most issues, including, benefits, debt, money, employment, housing, legal.
Please contact us on 01827 712852 for an appointment.
North Warwickshire Citizens Advice is currently recruiting Generalist Advisers.
If you would like to make a difference in your local community this could be the volunteering opportunity for you.
For more information, about the roles, click here.
We have a new telephone number for advice, which is available Monday to Friday 10am-2pm. Please call us on 0300 330 1193 (Adviceline).
Please note calls will be charged at the local rate.
Thinking about going back to work?
Our Breakthrough Project can help with:
- Debt and money issues
- Problems with benefits
- Improving IT skills
- Housing Issues
- Gaining new skills
- Improving your confidence.
We can help anyone is currently not working for whatever reason.
Contact Tracey or Rachel on 01827 712852, or email email@example.com
Coleshill Library Information Point
Our Coleshill Library drop-in on a Wednesday morning is currently unavailable due to unforeseen circumstances. Sorry for any inconvenience caused.
If you would like advice outside this session please call us on 01827 712852. We also run a monthly advice session at Coleshill Town Hall on a Tuesday morning – call us to book an appointment.
Citizens Advice North Warwickshire provides impartial, independent and free advice services for people living and working in North Warwickshire.
Click Here for our opening hours and contact details.
We offer advice to clients in person, over the telephone, and by email. You can also make free calls to the bureau from any of our community hubs.
When you contact us for for advice, you will initially speak to one of our trained volunteers who will assess how we can help with your enquiry. This will usually be an interview lasting for approximately 15 minutes. We may be able to assist you with information that can help with your enquiry during this interview. If not, we may decide you need an appointment or a referral to one of our specialists or elsewhere.
We currently have over thirty trained staff and volunteers who operate in a wide variety of roles.
We are a fully independent registered charity with our own Trustee Board.
We are a member of Citizens Advice.